Bo99 believes gaming is truly enjoyable only when it is played in a controlled and responsible way. Our responsible gaming policy is here to help you build healthy gaming habits.
We are just as committed to your well-being and safety as we are to delivering a great gaming experience.
Set daily, weekly, or monthly deposit limits. You decide how much to spend — bo99 will help you stick to that limit.
Set a daily session time limit. Once the limit is reached, you will receive an automatic alert to help prevent excessive play from becoming a habit.
Take a cooling-off period of 24 hours to 30 days whenever you need one. Your account will be automatically locked during this time.
If you feel you need an extended break from gaming, apply for self-exclusion. You can lock your account for anywhere between 6 months and 5 years.
View your gaming history, deposits, and win/loss records anytime. Staying informed is the first step to staying safe.
Bo99 partners with gaming addiction support organizations to help users easily access professional help when they need it.
Responsible gaming means enjoying gaming as a source of entertainment, not as a cause of financial or emotional harm. The foundation of responsible gaming at bo99 is simple — gaming is a part of your life, not your whole life.
Online gaming is growing fast in Bangladesh. But without the right knowledge and control, any gaming platform carries the risk of spending too much time or money. bo99 is committed to reducing that risk.
Our responsible gaming policy is more than a list of rules — it is a complete protection framework designed to help you play like a mindful, healthy gamer.
Keep in mind: Gaming at bo99 is an adult entertainment service. Anyone under 18 is strictly prohibited from using the platform.
Playing responsibly at bo99 comes down to a few simple principles:
bo99's advice: Before each session, ask yourself — am I playing for fun, or am I trying to chase my losses?
All of the following tools can be activated at any time from your account settings:
| Limit Tools | Description | Time to take effect | Status |
|---|---|---|---|
| Daily deposit limit | Set your daily maximum deposit amount | Immediate | Active |
| Weekly Deposit Limit | 7-Day Total Deposit Limit | Immediate | Active |
| Monthly Deposit Limit | Total 30-day deposit limit | Immediate | Active |
| Session Time Limit | Maximum session duration per login | Immediate | Active |
| Cooling-off period | 1-day to 30-day break | Immediate | Active |
| Self-Exclusion | Account lock for 6 months to 5 years | Within 24 hours | Active |
Important: Limit decreases take effect immediately, but requests to increase a limit take effect after 72 hours — to prevent impulsive decisions.
The questions below will help you assess your gaming habits. If you answer "Yes" to more than 3 questions, it may be time to seek help.
If any answer gives you pause, talk to the bo99 support team.
Do you spend more than your set budget on gaming?
Do you place bigger bets to try to win back money you have lost?
Do you feel uneasy or anxious when you try to stop gaming?
Do you hide your gaming from family or friends?
Is gaming affecting your work, studies, or family responsibilities?
Have you tried to stop gaming but keep failing?
Have you considered taking out a loan or dipping into savings to fund gaming?
Recognizing the signs early means you can address the problem before it gets worse.
Financial pressure: Gaming is causing you to struggle with regular expenses or is leading to growing debt.
Sleep problems: Late-night gaming is disrupting your sleep schedule.
Loss of focus: Gaming is on your mind even when you should be focused on work or study.
Relationship strain: Gaming is causing repeated arguments with family or friends.
Mood changes: You feel irritable or angry when you are unable to game.
Increased secrecy: You are hiding your gaming activity from the people close to you.
Loss of appetite: Gaming is causing you to neglect meals and basic self-care.
Disconnection from reality: Social activities are fading and gaming has become your only source of enjoyment.
Set daily, weekly, or monthly deposit limits from your account settings. Any decrease takes effect immediately. Increases require a 72-hour waiting period.
Set a maximum duration for each login session. Once the time limit is reached, you will receive an automatic alert and your session will end.
Temporarily close your account for 1 day, 7 days, or 30 days. No deposits or gaming will be possible during this period.
For a long-term break, lock your account completely for anywhere between 6 months and 5 years. This is a serious step, so make sure you are certain before submitting your request.
View your full gaming history, deposit, and withdrawal records at any time. Stay aware of your own habits.
Our support team is always here for you. Reach us via live chat or email us at [email protected].